Technical Writing & SOPs
I create clear, actionable documentation built for real-world use.
From SOPs and workflows to training guides and operational references, my writing supports systems that run smoothly - and the people who need to understand them.
SOP Sample
This excerpt is taken from a procedural SOP developed for a regional dispatch center overseeing critical infrastructure alarms. It outlines the step-by-step process for verifying and managing technician access to alarmed areas during maintenance periods, ensuring continuity of operations without compromising security.
Secure System Access Workflow
Step-by-step documentation built for a high-security government login process. Includes prerequisites, escalation steps, and simplified approvals.
One-Page Training Quick Sheet
Designed for speed and clarity. This single-page doc supports team-wide reference with minimal friction and high readability.
